Any questions?

What is Timify.me?

Timify.me is a web-service (and also a Google Add-on) that allows you to embed a timer into your Google Forms and collect form submission time.

How to get started?

1. Set up your account

To get started with Timify.me you need to do 3 things:

  • Add Timify.me Add-on to your Google Form
  • Sign up with Timify.me web-service to access your Dashboard
  • Follow setup instructions in your Timify.me Dashboard

2. Import your Google Form

To import your Google Form you need to open Timify.me Add-on in your Google form and click the "Enable add-on" button. Then return to your Dashboard.

3. Embed a timer by creating links

To inject a timer into your Google Form your need to create links and then send it to your respondents. Each link is unique. All links have name, email, duration and some additional options.

To create links click the "Create links" button and fill in the form. You can create multiple links at a time by pasting a batch of emails or contacts.

4. Send links out

There are 3 ways to send links to your respondents:
  • Copy/paste (quickest). Click the "Copy link" button and send it via any convenient method, for example via email or an instant messenger.
  • Send in bulk (most popular). If you have a lot of respondents, click the "Send links" button to send links in bulk.
  • Export CSV (for advanced users). If you wish to use your own method of group email dispatch (for example Mailchimp), click the "CSV" dropdown and choose the "For mailing lists" option and import the generated CSV file into your group email delivery service.

Frequently asked questions

I am a charity organisation. Can I have a discount?
Please simply reach to us.

We have custom premium plans and are always open to discussions. Please write us an email and we'll see what we can do for you.

Can I send one link to a group of people?
No, you should not do that.

If you send one link to a group of people the whole purpose of the timer is lost. Unique links make it impossible to cheat (for example open and submit the form several times from different computers under different accounts). You should create unique links per each respondent and either copy and send them manually or use our "Send links" button to send links in bulk.

Can answers be submitted automatically?
No, it is technically not possible at the moment.

The answers cannot be submitted automatically, they can only be submitted when your respondents click the "Submit" button in the form. If you use the "Auto-close" option and the respondent doesn't submit the form in time, their answers will not be submitted and you will see a "Time over" badge next to the link in your Dashboard. If you are unsure, try to use links without the "Auto-close" option, it allows to submit the form any time and the time will be still logged in your Dashboard.

Can I set a timer per each question?
No, it is technically not possible at the moment.

The timer is related to the whole form and cannot be enabled per sections or separate questions.

What is the Submission ID field in my form?
It is required to log submission time.

Once you enable the Add-on for your form, the Submission ID field will be created automatically. This field is required to allow Timify.me to fetch submission data. You don't need to fill it in, this field will be pre-populated automatically for each respondent.

Do links ever expire?
By themselves - no.

No, links never expire until the form is open or either the link or the form is deleted.

What does "unfocused" mean in my Dashboard?
It counts how many times respondents leave the form.

While this is an experimantal feature, you still may find it useful to get the idea on how focused your respondent was while filling out the form. "Unfocused" shows the amount of times the respondent left the form, for example, opened another tab, application or window.

When I use camera tracking feature it says "Camera report unavailable"
That may be expected.

When you enable this premium feature your respondents will be asked if they wish to proceed with the cemara tracking. We value respondents' privacy and thus do not force them to proceed with camera tracking so it may be the case that they just refused to be recorded with a webcam. We also do not store results of their consent decisions.

Can I change the email address when I use "Send in bulk" feature to my own email address?
Not at the moment.

While this may sound like a great feature, we do not yet support that. We may develop this feature in the future though.

How can I change my email address?
Please write us a request.

You cannot change your email address at the moment via the website, but this will be allowed in the future. If you want to change your email address, please write us an email with a request and we will try to help you.

How much does it cost?
Timify.me is a freemium service.

You can import unlimited amount of forms, create unlimited amount of links and use most of the features for free. However, there are some limitations and some features are paid. For more information and pricing please click here.

How do I unsubscribe from a trial or a premium plan?
You can do that via your Timify.me Dashboard.

To unsubscribe please:

  1. Go to your Timify.me Dashboard
  2. Click your email address at the top right corner
  3. Choose "Your plan"
  4. Click "Unsubscribe" and follow the instructions

How do I close my account?
You can do that via your Timify.me Dashboard.

To close your account please:

  1. Go to your Timify.me Dashboard
  2. Click your email address at the top right corner
  3. Choose "Account"
  4. Click "Close account" at the very bottom of the popup and follow the instructions

Please note, this operation cannot be reverted.

Are you COPPA compliant?
Please refer to our Privacy Policy.

Please refer to the Paragraph 9 of our Privacy Policy for more details.

Troubleshooting

While we are constantly improving Timify.me to deliver the better experience to both you and your respondents, we have several technical limitations that we have to deal with. Please see the possible issues and tips on how to avoid them below.

I receive a permission error when I try to setup the Add-on

This is a known issue with Google permissions. Please log out your Google account, then log in back and try again - that usually helps.

It does not seem that time is actually logged

There could be several reasons for that.

  • The Submission ID field was removed from your form. This field is required to allow Timify.me to fetch submission data. Please do not remove or modify this field or the submission time will not be logged. We will attempt to restore the field automatically if we detect its absence.
  • Your respondents modify the text in the Submission ID field. We did our best to provide as clean instructions as possible, however, it is technically impossible for us to control this field. If you think that this might be the reason, please ask your respondents to simply skip this field and do not modify it.

Users see an error from Google when they open a form

The reason could be that your Google form is restricted to your organisation/company/school/university Google accounts and your respondents do not log in with them. We did our best to provide as clean instructions as possible, however, it is impossible for us to control their authentication process due to both technical and privacy reasons. If you think that this might be the reason, please ask your respondents to make sure they log in with their Google accounts before they open the form.

Emails sent via "Send links" are not being delivered

The most common reason for that is spam filters. It is common for organisations to set rules against spam, however, they sometimes cut "good" emails off as well. If you think that this might be the reason, please contact your system administrator and ask them if emails from Timify.me have been recently blocked.

My respondents cannot upload files to my Google Form

Unfortunately, Timify.me does not yet support file uploading in Google Forms.


We value our customers a lot and are always happy to help. If you have any questions please do not hesitate to ping us and we will try our best to make your experience better.

Sincerely yours,
Timify.me Team.



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